Host FAQ
Questions hosts ask
A mobile web page for your property that guests open by scanning a QR code. It holds your welcome message, Wi-Fi, check-in and checkout, house rules, appliance guides, emergency contacts and local recommendations — and an AI assistant for anything else.
No. It runs in any phone browser. Guests can optionally “add to home screen” for quick access, and the guide caches for offline viewing.
Yes. Each property gets a QR code and a short link. Scanning opens the guide immediately.
Yes — your network name and password appear on the guide. On compatible networks you can also add a branded guided sign-in via our Wi-Fi partner.
Destinito integrates with MikroTik-based captive portals through our Wi-Fi partner. Availability depends on your property’s network hardware and configuration; Destinito does not operate your router, and never joins a guest’s device to a network for them — the guest connects on their phone.
Yes. Updates are live instantly — guests always see the current version, no reprinting.
Yes. Run several properties from one company login, each with its own guide and QR code, and invite staff with admin or staff roles.
Yes. Add your own recommendations, shown alongside real destination listings for restaurants, activities, beaches and more.
No. It works for any short-stay property, however it’s listed. Destinito is an independent service and is not affiliated with Airbnb, VRBO or Booking.com.
Yes. The AI assistant answers from the guide content you approve for your property, plus Destinito’s destination data for “what’s nearby” questions. It won’t mix in another property’s details.
The guide caches for offline viewing once opened, so core content stays available. Live features like the AI assistant need a connection.
Yes. Add call, email or WhatsApp buttons, and guests can send service requests where enabled.
Yes — choose a template and colour per property. Custom per-property domains are arranged with our team rather than fully self-serve.
The guest guide and AI assistant support English, Spanish, French and Dutch.
Analytics are consent-gated and fail closed — nothing non-essential is recorded before a guest agrees. See the Privacy Policy.
Showing Wi-Fi details works on any property. The guided sign-in integrates with MikroTik-based captive portals via our Wi-Fi partner; tell us your setup and we’ll confirm what’s possible.
Start on the free plan or tell us about your property and we’ll help you set up your guide, Wi-Fi and assistant.