ICS Statia
Statia's tucked-away DHL and courier depot on Passion Fruit Road
Why Go
ICS Statia isn't a tour or an attraction in the traditional sense — it's the little office islanders and long-stay visitors rely on when they need to move a package on or off Statia. As the local agent for DHL and Westtech Shipping (with a Century 21 real estate desk on the side), this Concordia-neighborhood storefront is the closest thing the island has to a one-stop shipping-and-errands hub, which is why it earns a spot on any practical guide to St. Eustatius.
The Experience
Passion Fruit Road runs through the quiet, residential Concordia side of Oranjestad, a few minutes' drive uphill from the historic Lower Town and the diving piers. The ICS office itself is a modest, brightly signed building at 19A, set back from the road with a couple of parking spots out front. Inside, it's a small counter operation — friendly, unhurried, and very much on 'island time.' You come in, hand over the box, fill out a DHL waybill, pay in USD or by card, and you're back out in the sunshine. If you're on Statia for research, a long dive trip, or an extended stay, this is where you'll come to send home a hard drive of dive footage, receive a spare part flown in from Sint Maarten, or ask about apartment rentals through the Century 21 desk.
What to Try
Ship a package or documents home via DHL — the office handles pickup, drop-off, and customs paperwork for outbound international shipments, which is genuinely useful on an island where postal options are limited. Pick up an inbound parcel routed through Westtech Shipping if you're waiting on gear from St. Maarten or the US. If you're staying more than a few days and starting to fantasize about buying a hillside villa with a Quill view, chat with the Century 21 side of the business — they know the local market better than any website will.
Insider Tip
Hours are short and strictly weekday: roughly 11:00 to 18:00, Monday to Friday, with no weekend service and occasional early closes on public holidays (Statia observes several). If you're flying out on a Saturday or Sunday and need to ship something, get to ICS by Friday afternoon at the latest. Bring your passport for any DHL international shipment, and cash USD for smaller transactions — card terminals on Statia sometimes lag when the island's connection hiccups.
The Practical Stuff
Address: 19A Passion Fruit Road, Concordia, Oranjestad, St. Eustatius, Caribbean Netherlands. Phone: +599 318 0081. Website: icsstatia.com. Hours: Mon–Fri approximately 11:00–18:00; closed weekends and public holidays. Payment: USD cash and cards accepted. Getting there: a 5-minute drive from F.D. Roosevelt Airport or Lower Town; on foot, it's a warm 15–20 minute walk uphill from the harbor. No reservations needed — just walk in.
Pair It With
- Bacchanalia Guide — The nearest sit-down restaurant to ICS — perfect for a proper lunch once your DHL waybill is squared away, since Concordia has few dining options.
- Barrel House St. Eustatius — A short walk from ICS, this classic apartment stay is handy if you're on Statia long enough to actually need shipping services.
- A Quiet Getaway - One-Bedroom Apartment Guide — Another Concordia-area rental worth pairing with an ICS visit if you're settling in for an extended stay and want a base close to practical services.
- Antillean Horde Car Rental Guide — Statia's roads are steep and taxi options thin — pick up a rental nearby so you can swing by ICS, the airport, and the Quill trailhead on your own schedule.
